What is your return policy?

We're sorry your purchase didn't work out for you. 

You may return or exchange your merchandise for any reason within 30 days of purchase as long as the original purchase was made on vionicshoes.co.nz

Returns for refunds will be credited to the original form of payment. Please allow up to 5 days for the credit to show on your statement.

PLEASE NOTE: We cannot process returns or exchanges for purchases made through other retailers.

For additional information, please visit our Returns & Exchanges page.